Testimonials

Testimonials for Eastern Water Solutions

We are very appreciative of the way you took over the completion of this project and want to compliment all of you, from proposal to excecution, on a job well done.  Our confidence is restored, we are now excited about bringing our 300 year old house into the 21st century.
Brian C. of Greenwich, CT
They responded promptly and were able to suggest what the problem was over the phone and when they came, they had the proper parts and tools to make the repair. They properly diagnosed the problem and provided an explanation for me. I plan to take a support contract from them.
Mr. H. of Stamford, CT
My well had poor yield (two wash loads would kill the well).  Eastern researched the original well drilling and yield and determinted that hydo fracturing was worth a try.  I was also quoted the cost to deepen it if desired.  We went with the fracturing, and the well is yielding close to what it did almost 40 years ago (given the number of surrounding houses built during those years), and is now providing plenty of water.
Russell F. of DARIEN, CT
Thank you for your prompt attention and professionalism in installing the system in our house.  It could have been difficult for us from such a long distance but your customer oriented approach ensured us that you could be trusted to do it properly.
Mrs B. of New Canaan, CT
Eastern Water is the best water company I have ever dealt with.  Everyone is helpful, friendly and the best part is, I never feel like I've been ripped off or sold something I didn't need!
Candace H. of Norwalk, CT
Eastern Water was prompt and very knowledgeable.  I will call them again!
Lisa H. of Wilton, CT
We cannot rave enough about Eastern Water. On more than one occasion we've needed them (spanning a few years apart). As most homeowners, you are calling them and you are desperate because you probably have no water or can't use the water because of faulty equipment. It's such a vulnerableposition to be in because you need the use of water, especially when you have children. You're thinking the worst scenario financially and mechanically. They are the most honest, trustworthy, technically skilled company we've had the pleasure dealing with. They have top notch integrity. And that goes for all their staff. Thank you Eastern for being our life savers on two occasions and not taking advantage of our desperate situation.You are stellar. Never ever change who you are - you are one in a million! - The Caseys
Rosemary C. of Ridgefield, CT
They were excellent and everything went well with their services. They came out and repaired and exteneded our well water pipes. They replaced our pump and installed a water purification system.  I would definitely hire Eastern Water again!
Sheila C. of Westport, CT
Our family had been having stomach problems for a few months and our family doctor told us to have our well water tested.  Eastern Water came to test our water and discovered we had a high level of coliform bacteria in our water.  They came right out and chlorinated our well, explained every step of the process very thoroughly and what to do afterwords.  A follow up test showed that we were bacteria free.  We couldn't be more greatful!  Thank you, EVERYONE at Eastern!
Charles P. of Weston, CT
I was so pleased with the service that we received from Eastern Water. The team responded to our problem right away, kept us informed of what was going on at all times and did a fast and effective job of repairing our system. Everyone was friendly and courteous. We will certainly call again if ever we have a problem.
Meghan P. of Redding, CT
They were very professional and knowledgeable.  The overall experience was excellent. I would use them again and have recommeneded them to our neighbor.
Robert J. of Danbury, CT
We are very impressed with your company!!! We called two companies after 7 pm last Monday when we had just a trickle of water coming into our home.  Easter Water called us within half an hour!  My husband spoke with the technician for about 10-15 minutes as he tried to understand what our problem was. The technician stated that we would be at our home the next morning. The following morning we received two phone calls - one from the technican informing me that he would be there within 30 minutes and one from your office telling us that a represenative would be there shortly. Two technicians came. They were very professional and explained everything they were doing. Never once did I get the impression they were trying to sell us something that was unnecessary.  I asked the technician if he would speak to my husband via phone to discuss the situation and he did this - twice!  Both men were extremely professional and conscientious. Yesterday, I opened our mailbox and there was a card thanking us for the business.  My husband and I agree that your company definitely understands what customer service is all about. Please accept our appreciation for prompt and professional service!     P.S.  We are still waiting for a phone call from the other company.  Thought you would enjoy hearing that!
Colleen G. of Easton, CT
Thank you!!!  You are a great business. Really above board and pleasant to deal with. With appreciation, RH
R H. of Easton, CT
I am very happy with the service that they provided.  They had to replace something and the technician explained the price to me but I don't care about price, I just wanted it done. He did it correctly and that's all that matters. I would definitely recommend Eastern to any of my friends.
Kevin E. of Bethel, CT
You guys did a great job on our water well.  Andy was diligent and focused on performing the task at hand. He, my friends, is good at what he does!  We will keep you guys in mind on our furture projects.
Vic O. of New Fairfield, CT
Total testimonials : 64

our service area

We serve the following areas

Our Locations:

Eastern Water Solutions
5 Benson Road
Oxford, CT 06478
1-203-463-6263
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